About Us

 

Shaanxi Fruiterco Biotechnology Co., Ltd. is located in Xi'an, Shaanxi, which owns many scenic spots and historic sites such as Datang Furong Garden(Datang Hibiscus Park), Daciensi Tower, and Emperor Qinshihuang's Terracotta Army Museum.

 

We are a leading manufacturer and trader of standardized natural plant extracts, cosmetic raw materials, fruit and vegetable powders, health supplements, probiotics, amino acids, etc. We have: high-performance manufacturing capabilities, customized R&D capabilities, professional certification and accreditation, and professional agency testing. We look forward to cooperation!

 

Currently, our team has more than 65 employees, including 10 senior engineers, 10 PhDs, 15 masters, and 30 undergraduates. It has a highly educated and high-quality staff team with strong scientific research and production capabilities in plant extract production and formula research. We believe in building customer relationships through innovation, quality and service.

 

We always practice our values: bring high-quality products and services to our customers, and hope to achieve long-term cooperation and grow together with our customers.

 

Fruiterco has a complete extraction, separation and purification production line, which can manage more than 1,000 tons of raw materials and produce more than 150 tons of standard extracts and various high-purity raw materials. With its complete testing methods and strict quality control measures, our high-quality products are exported to more than 100 countries around the world, including the United States, Canada, the United Kingdom, France, Australia, Japan, South Korea, Malaysia, Brazil and Turkey. We look forward to cooperation!

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team overview
working space
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factory equipment
factory production equipment
production line
warehouse
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20200106135202002
CPHI
CPHI
CPHI Exhibition
Exhibition CPHI
Team Show
Team Travel
Team working
team showing
certificate
 
 

Official certification, professional after sales service.

EOS

EOS

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haccp

ISO--01001

ISO

NOP

NOP

HALAL00001

HALAL

 

FAQ
 

 

Q: --How to contact with us?

A: Directly inquiry via intrested products, or through Online service, or Send email by info@fruiterco.com, or Call us without any hesitation.

Q: --How to confirm the product quality before placing orders ?

A: We will offer you certificate of analysis testing by HPLC, UV, GC, 13CNMR, and TLC and etc. We also cooperate with independent third party lab such as SGS,PONY etc.
To make sure that products can meet the standards of CP, EP, USP. 

Q: --Do you accept sample order?

A: 1: Yes, we accept small order from 10g to 1kg for your evaluation quality of our goods.
2: For a larger quantity, we always support you with better price, and we will have some discount in some especial days.

Q: --Can I get a Free sample?

A: Free sample is available. For most products we can provide you a free sample, while the shipping cost should be undertaken by your side. You may contact us (send us email or fill the form) to get a sample.

Q: --What's the payment terms?    

A: Proforma Invoice will be sent after your confirmation of the order. For payment terms, we accept payment by T/T bank, Western Union, Money Gram, L/C at sight by Sea, Credit card (Paypal, Alibaba Trade Assurance)

Q: --How long can my order been shipped?

A: Normally the order will be delivery within 5 working days after the order confirmed, except the customized products. 

Q: --How to pack and storage?

A: 1kg/Aluminum foil bag with Carton outside; 25kg/Fiber drum with double PE bags inside, Or be packed as you need. 
Storage: Store in cool & dry place, keep away from strong light and heat.

Q: --How to ship and delivery?

A: 1: By Courier/Express (door to door service): Fedex, DHL, TNT, and normally it need to take about 5-7 days.
2: By Air (port to port): Normally, the MOQ is 45kg, and takes about 1-3 days(Depends on your country and port).
3: By sea (port to port): Normally it takes about 10-35 days (Depends on your country and port).

Q: --How to clear customs?

A: 1: By Express: Normally there is no specical need for the recipient to clear the customs. If the customs has an objection, our rich experienced and peofessional group will help you clear the customs.
2: By Air and by Sea: Our company will cooperate with the recipient to provide relevant documents and information in the customs clearance procedure.

Q: --How do you treat quality complaint?

A: 1: First, we will never evade problems and responsibilities, and seek an optimal solution through communication.
2: If there is a real quality problem caused by us, we will send you free goods for replacement or refund.

Q: --Our return service policy

A: No excuse of returning goods within 180 days

 

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